- Either, create a cardholder account for the new card office user or Find Cardholderfind an existing cardholder..
- On the cardholder details page, click the "Edit" button at the bottom left of the screen.
- Check the box next to "Change Password."
- Enter the card office user's new password and confirm the password.
- Under "Roles," check the box next to "Office."
- If the new office user should also be a director, check the box under "Roles" next to "Director."
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