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General Configuration - includes a custom logo, colors, emails, settings, ect. If you are working with one of our VAR’s, they will manage this part of the implementation from start to finish.
Training & Support (ongoing) - provide assistance with learning CloudCard and troubleshooting any support issues. If you are working with one of our VAR’s, they will manage this part of the implementation from start to finish.
CloudCard CSV Importer - automates the Bulk Import through a csv scheduled program. CloudCard will be responsible for managing this project from start to finish.
SSO Connector - integrates CloudCard with the customer’s single sign-on server, which allows their users to log into CloudCard using their organizational username and password. The SSO Connector can also provision new Online Photo Submission accounts if necessary. CloudCard will be responsible for managing this project from start to finish.
Custom URL (i.e. photos.myschool.edu) - allows an organization to configure Online Photo Submission to use their custom domain. CloudCard will be responsible for managing this project from start to finish.
Custom “From” Address - allows an organization to send emails from a custom email address using DKIM records. CloudCard will be responsible for managing this project from start to finish.
CloudCard Photo Downloader - automates the addition of photos to the database or file system. CloudCard will be responsible for managing this project from start to finish.
Timeline
Phase | Action/Project | Who’s Responsible | Applicable Plan(s) |
|---|---|---|---|
Pre-implementation | Scheduling Implementation Block | CloudCard | All |
Pre-implementation | Organization Settings Questionnaire | Customer | All |
Pre-implementation | Integration Questionnaire | Customer | A+ |
Kick-Off | Kick-off Meeting | VAR | All |
Implementation | General Configuration | VAR | All |
Implementation | Training & Support | VAR | All |
Implementation | CSV Importer | CloudCard | A+ |
Implementation | Photo Downloader | CloudCard | A+ |
Implementation | SSO Connector | CloudCard | A+ |
Implementation | Custom URL | CloudCard | A+ |
Implementation | Custom From Address | CloudCard | A+ |
Status Meetings
We will schedule 1-hour, bi-weekly, status meetings that will run throughout the course of the implementation. This is the customer's opportunity to discuss questions arising from projects 3-7 with the CloudCard development team. If you are working with one of our VAR’s, they will be able to answer questions resulting from projects 1-2. Status meetings can/will be canceled if there are no questions or roadblocks.
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