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Thank you for responding to this incident. Coordination is the most important element of good incident response. Please complete the following steps:

  1. Respond to the message in google chat. Let the team know you are dialing into the meeting room and looking into the issue. (first to respond to the alert thread in Google Chat gets an extra name on the weekly prize wheel)

  2. Dial into the CloudCard Meeting Room

  3. Open the Active Incident Google Docs Folder and open the checklist.

  4. Follow the steps in the Active Incident Google Doc

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