Thank you for responding to this incident. Coordination is the most important element of good incident response. Please complete the following steps:
Dial into the CloudCard Meeting Room (first in the meeting room gets an extra name on the weekly prize wheel)
Respond to the message in google chat. Let the team know you are dialing into the meeting room and looking into the issue.
Open the Active Incident Google Docs Folder, open the checklist, and follow the steps in the checklist.